Privacy policy.
Last Updated: 31 March 2025
KTK Alchemy (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website www.ktkalchemy.com and our services.
Information We Collect
We may collect and process the following data about you:
Personal Information: When you book a session, sign up for our newsletter, download a freebie, or purchase a product. This may include your name, email address, phone number, billing address, and payment details.
Session Information: Any information you share with us during services, readings, or healing sessions.
Technical Data: IP address, browser type, location, time zone, and browsing behaviour via cookies.
Marketing Preferences: Your consent to receive emails, newsletters, and marketing communications.
How We Use Your Information
We use your information to:
Provide our services and digital products
Process bookings and payments
Respond to your enquiries and communicate with you
Send you newsletters, offers, and updates (only if you consent)
Improve our website and services
Comply with legal obligations
Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Consent: When you subscribe to our email list or request marketing info.
Contract: When processing your bookings and service requests.
Legal Obligation: For compliance with applicable laws.
Legitimate Interest: To improve our services and user experience.
How Your Information is Stored
Your information is stored securely via:
Squarespace (website & booking forms)
Payment providers (Stripe, PayPal, or others)
Email marketing platforms (e.g. Mailchimp, ConvertKit)
We do not share or sell your data to third parties for marketing purposes.
Cookies
Our website uses cookies to improve your browsing experience and analyse website traffic.
You can control or disable cookies through your browser settings.
Email Marketing
If you subscribe to our newsletter or download free content, you will receive occasional emails from us.
You can unsubscribe anytime by clicking the unsubscribe link at the bottom of any email.
Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent at any time
Object to or restrict how we process your data
To exercise these rights, contact us at: info@ktkalchemy.com
Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be posted on this page.
Contact
If you have any questions about this policy or how we handle your data, contact us at:
KTK Alchemy | info@ktkalchemy.com | www.ktkalchemy.com